Insurance Management
One of the main membership benefits that can be used for recruitment
and retention has in recent years become group insurance. Whether
it's offering Malpractice Insurance or Errors and Omissions Insurance,
purchasing it through a group can save the member hundreds if not thousands
of dollars. To maximize the commission to the association, they need to
undertake to do some of the paper work and promotion of the insurance plans.
This means mounting renewal efforts and tracking costs, plus
billing where necessary.

The above is an example one screen that was developed on a custom basis for a client
that sells E&O insurance to members. This allows the operator to track
how long the member has had the insurance and reports within the system allow
for generating the premiums which must be forwarded on to the insurance
companies. Not only a member retention tool, properly managed it can be a
revenue generator for the association as well.
In some professions, insurance is a requirement of the trade, and as
such becomes an excellent area for the association to become involved
in.
This is not only for the potential revenue the association might make, but
also to protect members from exorbitant prices which could be better managed
through a group plan.
In the example above, an added feature required by the client was the need
to capture faxes and assign them to members so they could be viewed. These
applications came in primarily by fax, but those that came in by mail are
scanned with a high speed scanner, then both types are attached to a member's
record. Operators can then call up these records at the press of a
button -- the fax button in this case. For this functionality,
Mendon Associates
created a Fax Server application integrating the FaxMan software from
Data Techniques, Inc. into our MA Association Manager software.
Call us to discuss who we can integrate insurance processing into your
version of our MA Association Manager.
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