Adding Reader Service Card
Numbers
The main advantage of the integrated RSC
Module is that you need only handle a reader service card
once. When adding reader service card numbers, all you
have to do is search for the subscriber, using the same
function as in the subscription search portion of the
system. If a subscriber is found, you choose the edit key
to bring up their record or just press the [RSC] button
to only enter reader service numbers. If the individual
requesting information is not found, you can then choose
to add a new record for them. If the subscriber was
not found and a new record was made, you can choose to
have the subscriber on your regular mailing list, or
treat them as a lead only and not to receive a
publication! This can be done by assigning their type to
be RSC only, meaning that they are considered within the
system to be a "No Mail" and are automatically
excluded from being on regular mailing label runs unless
you turn the "No Mail" option off.
If the individual requesting information is a
subscriber and you had successfully pulled up their
record, you can now make any necessary changes to their
record, such as change of address, demographics, or
re-verify the subscriber.
To enter in the reader service card numbers the reader
has circled, all you have to do is go to the menu and
choose press the [RSC] button. The following screen will
appear:

Fist you select the issue you wish to enter from
through the pop-up box shown, which lists all the issues
that have been set up. Once you've chosen the issue you
then enter in the numbers circled on the reader service
card. For accuracy and security, the data entry person
will not be able to enter in a duplicate or an invalid
number.
Once finished you just hit the Save button, and you're
back to either the search search or the subscriber
entry/edit screen, depending upon where you were when you
called it up. This makes for fast entry. If you wish to
edit the entries all you need to is select the issue and
if there are RSC numbers for that reader and issue, you
will be presented with them for editing purposes.
Simple and integrated means fast processing. Many of
our RSC Module clients have paid for the MA Circulation
Manager on the cost savings alone of going to outside
agencies for RSC fulfillment. Contact us if you think
this this option might be of help to you.
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